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Mulinge Sylvia | Uganda | Leadership Philosophy

Chief Executive Officer at MTN Uganda


Mulinge Sylvia, emerges as a transformative leader in the telecommunications industry, driven by a purposeful and impact-oriented approach. With a focus on providing telecommunications and digital solutions for Uganda's progress, Sylvia leads MTN Uganda in offering a diverse range of services to approximately 16 million subscribers. Her leadership journey includes a notable stint as the Chief Consumer Business Officer at Safaricom PLC, where she played a pivotal role in enhancing brand equity metrics, making Safaricom the most loved brand in Kenya. Sylvia's strategic prowess is evident in her contribution to the growth of Consumer Business revenue, resulting in an impressive 86% revenue market share growth between 2018 and March 2022. Academically accomplished, Sylvia holds a Bachelor of Science degree in Food Science & Technology from the University of Nairobi, where she graduated with First-Class Honors. Complementing her academic achievements, Sylvia is a certified executive coach and mentor, operating on principles of partnership, humility, openness, and professionalism. As a mother to two beautiful children, Sylvia balances her professional and personal life with grace. Her story unfolds as a narrative of resilience, impact-driven leadership, and a commitment to leveraging technology for positive change in the communities she serves.


With over 22 years of experience in the Telecommunications and Fast-Moving Consumer Goods (FMCG) sectors, Sylvia has cultivated a strong track record in strategic thinking, brand building, new business development, and commercial execution.


Her commitment to people growth and development underscores her leadership philosophy, emphasizing the positive impact of technology on transforming lives and empowering women. Sylvia's influence extends beyond corporate realms as she represents Africa in the Meta EMEA Client Council, a group of leaders from influential brands and agencies across Europe, the Middle East, and Africa.


Recognized for her exceptional contributions, Sylvia has received several awards, including the Moran of the Order of the Burning Spear in 2022, and being named one of the 100 Most Influential African Women in 2020.


In addition to her role at MTN Uganda, Sylvia serves on multiple boards, showcasing her commitment to broader societal impact. Her recent appointment as the Chairperson of the Maasai Mara Wildlife Conservancy Association in 2022 exemplifies her dedication to conservation efforts.


She also contributes to self-development programs in Kenya, serving on the Presidential Award Scheme.


Social Media Handles:

LinkedIn: Mulinge Sylvia

Instagram: @sylmulin

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